Locbi

Locbi transforms Google Maps reviews into actionable business intelligence. By analyzing customer feedback directly from your Google Maps listing, Locbi provides clear, concise reports revealing overall sentiment, pinpointing specific areas needing attention, and highlighting recurring themes impacting customer experience. Unlike generic sentiment analysis tools, Locbi focuses exclusively on location-based reviews, offering unparalleled insights into the on-the-ground customer experience.

Key Features:

• Sentiment analysis of Google Maps reviews, identifying positive, negative, and neutral feedback.
• Topic modeling to uncover recurring themes and issues mentioned in reviews.
• Automated report generation with visual dashboards showcasing key findings and trends.
• Customizable reporting periods to track changes in customer sentiment over time.
• Integration with Google My Business for seamless data import.

Use Cases / Target Audience:

• Local businesses seeking to improve customer satisfaction and online reputation.
• Market research professionals needing location-specific customer insights.
• Business owners wanting to track the effectiveness of service improvements.