Google Maps Business Search and Reviews Tool for Claude

This connector lets Claude locate a business on Google Maps by name and city, then pull its reviews without ever touching the Google Places API. A search returns the matching listing along with its rating, address, and review count, and Claude can chain straight into review extraction using the returned identifier, or skip the search entirely if a Maps URL is already on hand.

Reviews can be sorted by relevance, recency, highest rating, or lowest rating, which makes it straightforward to pull the newest feedback for reputation tracking or the harshest reviews to surface recurring complaints. Every result reflects what is currently live on the listing, so there is no billing account, API key, or JSON parsing standing between a request and the data.

- Multi-location and franchise operators auditing individual location health without building a spreadsheet rollup

- Product and operations teams surfacing recurring complaint themes to feed into internal prioritization discussions

- PR teams checking current public review sentiment before issuing a statement during a reputation event

- Site selection and expansion teams comparing neighborhood-level customer sentiment before committing to a new location

- Customer experience teams pulling recurring service complaints to brief frontline staff on what needs fixing first