Coval

Coval is a powerful platform designed to accelerate the development of robust and reliable voice and chat agents. Unlike traditional testing methods, Coval employs sophisticated simulations and evaluations to rigorously test your agents from every conceivable angle, identifying weaknesses and vulnerabilities you might otherwise miss. This comprehensive approach ensures your agents are prepared for real-world interactions and perform consistently well.

Key Features:

• Seamless agent simulations: Test your agents in realistic conversational scenarios without needing real-world user data.
• Multi-dimensional evaluations: Analyze agent performance across various metrics, including accuracy, fluency, and engagement.
• Automated reporting and insights: Receive detailed reports that highlight areas for improvement and guide iterative development.
• Customizable test scenarios: Tailor simulations to reflect specific use cases and target audiences.

Use Cases / Target Audience:

• AI developers building conversational agents (chatbots, voice assistants).
• Businesses deploying AI-powered customer service solutions.
• Researchers evaluating the performance of conversational AI models.